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Clerical Resume Template (Free)





Danielle Gerardy
1129 US HWY 59SE
St. Paul, MN 56748
218-555-5106
danielle1gabby@yahoo.com

Objective:
- Exemplary telephone etiquette
- 6 years of customer service skills
- Proficiency with Microsoft Word, PowerPoint, Outlook and Excel
- Data entry 10,000 kph alpha-numeric and 47 wpm typing
- 2-years sales experience
- Proficiency with Internet

Experience:
2008-Present
Data Entry Operator II
Peak Performers/ DPS Austin, TX

- Enter and retrieve data from multiple source documents for service processing
- Archive customer documents according to department standards and guidelines
- Operate proprietary database management system to update and maintain information
- Utilize various software programs and internet explorer on a daily basis
- Facilitate the training of new temporary employees within Private Security Bureau

2007-2008
Sales Retail Associate and Cashier Dillard's Austin, TX

- Maintained an awareness of all promotions and advertisements
- Persuaded customers to purchase clothing items and complementary accessories
- Processed credit cards, checks, merchandise credits, vouchers, gift certificates/cards, cash payments, and discounts properly

2006-2007
Sales Associate and Cashier
Forever 21 Austin, TX

- Processed sales transactions, returns, and ensured that all related documentation was accurate and complete
- Developed and maintained sales material and product knowledge
- Responded to customer merchandise inquiries in an informed and polite manner


Education:
2007 Stony Point High School
High School Diploma Round Rock, TX


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