Sample Insurance Account Manager Resume

Samantha Rampton
152 Richard Hill Dr.
Kansas City, MO 64779
(660) 555-3487
samantha_jo_free@hotmail.com


Objective:
My objective is to obtain a position which will utilize my extensive skills and knowledge with the insurance, customer service and Insurance Account Management fields. As well as allow me an opportunity for growth and self developement.

Experience:
Underwriting
-Served as a Commercial Underwriting Trainee for The Main Street America Group (through Jacobson Group Placement Agency); a provider to more than 500,000 policy holders and $850 million in annual premiums.
-Review 45 to 60 referred endorsements and 10 to 15 audits daily for the NE and Syracuse regional offices.
-Instrumental in assisting agents with processing new business, authorizing renewals and approving external reports.
-Reduced four-month backlog of endorsements; reorganized entire process to ensure 14-day deadlines are met.
-Served as Senior Underwriting Assistant for three years with State Farm Insurance. Worked effectively with agents in rating personal and commercial lines of business.
-Assessed special circumstances, determined risks and qualified several clients without loss to the company.
-Thoroughly analyzed policy holders' claim history and corrected individual policy records. Examined new added vehicles and any referred transfers.
-Maintained 98% underwriting authority for The Hanover Insurance Group; effective in quality assurance and in multitasking while handling a large volume of incoming telephone calls.

Account Management
-Met and often exceeded quota of 35 policies per month as an Insurance and Financial Account Manager for State Farm.
-Produced a significant increase in revenue through quarterly promotions. Sold a wide range of commercial insurance and financial products to new and existing clients.
-Managed several special projects which included issuing book transfer business for agents.
-Adjusted and processed property and casualty claims within authorized draft authority.
-Developed new office continuity and training guide; successfully trained new employees while implementing company guidelines and office procedures.


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