Telemarketing Admin Assistant Resume Template (Free)

Lisa Cooper
88 Falcon Dr.
Dallas, TX 76055
713-555-0746
email@yahoo.com




Objective:
Leader who performs well in fast-paced business environment. Expert at utilizing my Business Information Systems proficiency to manage all phases of project life cycle; a strong decision maker that is able to complete multiple tasks in order to enhance office productivity and requirements of the business executives.

Experience:
Contractual Assignment -Quality Specialist
Aon Integramark via Kelly Services, Alpharetta, Ga. 02/10 to 11/10
- Ensured that the benefit payment processes met company standards and guidelines.
- Provided feedback to assist in the creation of performance improvement goals and the development of training programs
Business Care Agent
Convergys, Orlando, Fl. 04/09- 08/09
- Provided exceptional customer service in office and over the telephone to clients
- Collected monies from Cellular customers via telephone.
- Performed trouble technical trouble-shooting steps to clients having problems with their hand held devices.
Administrative Assistant
NewBanks, Inc., Orlando, Fl. 02/08-09/08
- Created and modified documents such as invoices, reports, memos, letters and financial
statements using word processing, spreadsheet, database and/or other presentation
software such as Microsoft Office, QuickBooks or other programs.
- Positively interacted with clients, peers and high level management in an effective and professional manner
- Prepared responses to correspondence containing routine inquiries.
- Proofread contraction reports, compiled for presentation to clients.
Long-term Contractual Assignments including Executive Assistant to VP of Operations-CIT, Atlanta, GA; Front Office Coordinator - Children's' Health Care of Atlanta, Atlanta, GA; Regional Office Coordinator-Janseen Pharmaceuticals, Alpharetta, Ga. and other short-term Administrative roles.
Kelly Services, Alpharetta, Ga. 01/04- 11/07
- Provided excellent time management support to multiple executives via electronic calendar; arranging corporate travel and meetings by developing itineraries and agendas
- Responsible for monthly newsletter communicating company events
- Responsible for collecting and reporting individual and Director's expense reports as well as use of procurement card for office expenses
- Researched, priced and purchased office furniture, equipment and supplies
- Conducted research, compiled data and prepared papers for consideration and
presentation to the Executive Director and staff.




Senior Adminisrtative Assistant
Dupont Flooring, Kennesaw, Ga. 11/01 - 9/03
- Responsible for training new team members on AS/400 system.
- Composed multiple Standard Operating Procedures.
- Generated monthly reports, prepared and monitored invoices and expenses.

Front Office Coordinator
Dobson's Woods & Water, Inc. 06/98 - 07/00
- Performs a variety of administrative and front office functions.
- Schedules appointments, gives information to callers, and takes dictation.
- Scheduled daily tasks for irrigation and landscape teams.
- Generated monthly expense reports for foreman credit cards.



Education:
DeVry University, Alpharetta Georgia
B.S. - Business Administration, Minor Business Information Systems ~ February 2006


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